Help Desk
Web site: OIT Help Desk
E-mail: helpdesk@mmc.edu
Phone: 327-6231 (off-campus) Or Ext. 4357 (on-campus)

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Services

• Desktop and laptop software and hardware support, maintenance, and repair
  
• Printer and fax support
  
• Rebuild systems
  
• Upgrade operating systems (department is responsible for the licensing cost)
  
• Installation of software
  
• Email support
  
• Password support
  
• PC moves and setup (new PC’s are configured by IT and then setup once delivered by the Receiving department)
  
• Assists with login issues for the network, email, SCT Banner, and other applications
  
• Assist with hardware upgrades
  
• Assist with warranty repair work
  
• Help Desk will coordinate any IT issue with the appropriate staff for our customers

Return to Services Directory.