Help Desk | Help Desk FAQ's | Network Operations | Telecommunications

LOGGING IN

Dial the Meridian Mail access number 6245 or press a message key if multi-button set. Enter your mailbox number followed by a # sign. Enter your password followed by the # sign. (Your mailbox number is your extension number, bottom key.) 

PASSWORD CHANGE

While logged in, dial 84. Enter your new password (from 4 - 16 digits) followed by the # sign. Enter your new password again, followed by the # sign. Enter your old password, followed by the # sign.

RECORDING GREETING

While logged in, dial 82. Press 1 to record your external greeting. Press 2 to record your internal greeting.  Press 5 to record, # to stop, 2 to play back and 76 to delete.

RECORDING PERSONAL VERIFICATION

While logged in, dial 89.  Press 5 to record, # to stop, 2 to play back and 76 to delete.

PLAYING YOUR MESSAGES

Use your main menu commands on new and saved messages after logging into Meridian Mail. Remember to delete each message by pressing 76.

REPLYING TO MESSAGES

Immediately after listening to a message, dial 71, press 5 to begin your recording, press # to stop, 76 to delete, 2 to play back and 79 when you are ready to send your reply.

CALLING THE SENDER:

Immediately after listening to a message, dial 9. This is calling the sender’s extension number.

FORWARDING MESSAGES

Immediately after listening to a message, dial 73, enter 1 or more mailbox numbers followed by the # sign. When you have completed entering mailbox numbers, press # one more time, press 5 and record a message that will precede the forwarded message. Press # to stop, 2 to playback, 76 to delete and when you are ready, press 79 to send your message and the forwarded message.

COMPOSING MESSAGES:

Dial 75 at any time while logged into Meridian Mail. Enter a list of mailboxes followed by the # sign you want to send this message to. When you have completed entering mailbox numbers, press # one more time, press 5 and record your message. Press # to stop, 2 to listen, 76 to delete and when you are ready, press 79 to send your message.

DISTRIBUTION LISTS

You can create up to nine personal distribution lists numbered 1-9. Dial 85 at any time while logged into Meridian Mail. Enter 1-9 for whichever list you want to create. Press 5 and begin entering extension numbers. Press # to stop, press 0# to delete and 2 to play the list. When the list is complete, press # one more time.

TAGGING YOUR MESSAGES

To tag a message before sending it, press 70, press 1 for Urgent, 4 for Private, 5 for Acknowledgement and 7 for Timed Delivery. Press 79 to send it. Urgent will put that message at the front of the person’s mailbox. Private will make them aware it is a private message and will not allow that message to be forwarded. Acknowledgement sends you a message back when they have listened to your message. Timed delivery allows you to set a schedule for your message to be delivered within a year.

TRAINING AVAILABILITY

Please let us know if you are interested in scheduling a formal training class on voice mail. Classes are set up on a demand basis. Please contact Emile Pelotte, Director of Telecommunications, at 6960.       

Information Technology
(615) 327-6111

Report any problems to: webmaster@mmc.edu
Last updated: 3/21/07